Frequently asked questions
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There are a number of methods used for delivery, if your local and the products are bulky or heavy we will deliver these on our own vehicle, kerb side or onto a driveway where our vehicle can safely get. If you would like to discuss the delivery please call our team or sned us a message on the website with the items you wish to order and your address.
If you’ve placed a click and collect order, feel free to come to the stove when it’s ready. If there are any problems with your order, we’ll reach out to you right away. Don’t forget to check our opening hours! Please ensure your vehcile is suitable for the products you have purchased.